Suitability
Also: MiFID suitability
The regulatory duty to ensure advice fits the client's circumstances and objectives.
Under MiFID II, advice must suit the client's knowledge, experience, financial situation and goals. Reproducible figures and a complete record make suitability something a firm can evidence, not merely assert.
Suitability is the client's protection and the firm's obligation, and it is only as good as the record behind it. The practical takeaway for families is to expect, and to keep, evidence of why advice fits their situation. Advice that cannot be explained against a documented policy is worth questioning.